Friday, November 13, 2009

Hate mail about Divine Digital....WHAT!!!!!!


I have gotten hate mail from a couple people because I haven't posted on my blog about Divine Digital being back up. So I thought I would post to alleviate the messages as they are beyond stressing me out with all that I am dealing with personally at the moment!

For those that don't know Divine Digital was hacked on Oct 28th by a MEMBER of Divine Digital and the FBI is involved in tracking this person and getting justice for what happened....so this has been more than devistating! I have worked pretty much 7 days a week for 5 years on this site - it has and IS my life - and my ONLY source of income for my family. And we lost everything! I have spent thousands of dollars developing Divine Digital into what it was. And with the crash I have had to invest more than two thousand more to get it back up! So PLEASE know that I am working beyond extreme to get the site back and running at full capacity - and moving forward we are adding lots of extra security to ensure this never happens again.

So with that I went to work to reinstall the site from scratch. I have worked tirelessly to do so - only sleeping a couple hours each night to get it back up quickly. Our site officially went up last Friday [Nov 6th] and is currently working at about 85% - as designers are still working on reuploading all their products. But it is fully running and functional = and actually is buzzing with activity - with over 1,000 members re-registering in the first day of being back online! Yes, because of the nature of the hack and the processes we had to take to reinstall, the forums and the forum registration had to be installed from ground zero. So each person visiting Divine Digital has to re-register - go through an email confirmation process - then into a moderated que where all IP addresses are checked for complete accuracy to ensure the safe and secure environment of Divine.

So I just wanted to post on my blog because the couple people who have sent hate messages, has really upset me. And obviously upset them so much to make them write it...so I wanted to clear the air - and thank you for allowing me to express my apologies for the inconveniences this site hack has caused...and THANK the hundreds of WONDERFUL members who have personally written me to express their support for Divine Digital their Digi HOME!

Also, for those that don't know my Mother is in ICU - she had a massive heart attack, crashed and coded yesterday - so I am at the moment trying to handle many things at one time from the hospital. At the moment my family has to come first....and I know that most of you are understanding of that...and ask for prayers for my Mom Linda.

Kindly,

Royanna Fritschmann

25 comments:

Sharon aka Scrapcat4914 said...

Royanna PLEASE DONT let the few people STRESS YOU OUT & YES FAMILY FITRST!!!!!!!!!!!!
You've done a OUTSTANDING JOB getting Devine back up & running!!!!!!!!!!
I"VE put YOUR MOM & FAMILY IN MY PRAYERS!!!!!!!!!!!
HUGE GIANT HUGS!!!!!!!!!!!!!!!!

Michelle said...

I am sorry to hear about your mother. Your family is in my thoughts. I am sorry people are so thoughtless!

Tara said...

Family is first- always. I am so sorry you're going through all this, and I simply cannot believe anyone sent hate mail about it! Geez people!

Here's hoping for some peace for you soon! Sounds like you could use it! Keep up the GREAT work!

Jennifer said...

I am praying for your mom and family. Life does not seem fair but God has you in his arms I truly believe. Lean on Him. Jennifer

Sarah said...

Royanna, you don't owe people who send you hate mail any kind of explanation. If they are too stupid to go to the site to see what's up, then they aren't worth a moment's thought nor any of your energy. I'm really sad about what happened to DD and am glad to see it back up and I hope you know you have lots of fans supporting you! Prayers for your mother.

belle007 said...

Sending many good thoughts your mom's way.

Cat Russell said...

Sending prayers your way..
God Bless..

Unknown said...

Girl, you have so much on your plate right now!!! I'm so sorry that there are people trying to bring you down! You don't owe anyone an apology - it was NOT your fault that the site was hacked, and no one can blame you for that!!! I LOVE your site, and can't believe how quickly you have things back up and running!! You amaze me!!! Hang in there!!!

Hugs,
Rebecca

Diane M said...

Royanna, I agree, you don't owe people who send you hate mail any kind of explanation.

Thank you for all the hard work. You and your family are frequently in my prayers. Now, I'll extra for your mom.

Diane M
aka detour3

anna said...

My thoughts and prayers are with you and your family. I'm so sorry to hear about your mom.

I am shocked that someone would want to hack the store - some people are just so low!

Hugs.

SharonKay said...

Oh I am so sorry you are having so much to deal with. People can be so cruel. Very sorry about your mom. You, your mom and family are in my thoughts and prayers.

iamb said...

Oh, that is SO upsetting that someone would be so thoughtless and self absorbed! I wish I could help you and I wish I knew who they were so I could give them a special paper bag on their porch... I am just kidding.. trying to cheer you up. Think good thoughts and good things will happen, I believe that... prayers to you , and let all of this go to back burner, your mom is the important one right now...

Lukasmummy said...

(((hugs))) sweetie, I haven't really been around much lately I didn't even know divine was down until I got an email asking me to re-register. I will be thinking of you and hoping your mum is ok. Luv ya sweetie. Hugs Crystal xxx

Laura said...

I'm sorry to hear about your mother. Please know that you and your family are in our thoughts and prayers. Please know that your hard work and dedication to divine digital is greatly appreciated.

CatSlater said...

Don't let those negative nellies get you down! They are not worth it. Sorry to hear about your Mom. Will keep you & your family in my prayers. There are a lot of us that think you are pretty awesome.

KissedbyPix said...

Prayers for you, your family and most of all your mom. Royanna sweetie you set the standard for a lot of us out here in the digiscrap world. May you always see the light within you, so you may see the light around you.

KissedbyPix

Snowsmoon said...

I want you to know that my thoughts and prayers are with you and your family. YOU are a very special person and OF COURSE your family needs to be your main focus. It is very amazing you have got the site up and running in just a few days with all that is on your plate.

Remember that the love and dear hours you have put into DD is so much appreciate by many more than a handful of people that have NO IDEA what it takes to run a professional site.

Hugs and prayers
A Digi friend Forever
Dawn aka Snowsmoon

christielou62 said...

I can not believe people some times! Hate mail to a person who works so hard to give us wonderful kits. Don't let those people get you down! I LOVE YOUR WORK! and after being hacked, it must have been awful big job to get the blog back up and going. You are going through so much ... you and your family are in my thoughts and prayers - you are appreciated - huggies

Tammy Dunlap said...

So sorry to hear about those mean people out there in the world, you dont deserve to be treated that way my dear! Hope everything is back to 100% soon and that they catch the mean person responsible for the hacking. HUgs to you!

Kate said...

Royanna - I'm so sorry about all this. First - focus on your mom - she is far, far more important that a bunch of dolts who send hate mail. They're not even worth the time and energy to worry about. Just focus on taking care of your family and yourself. You're in my prayers! Kate

MoeJoe said...

Royanna... I'm so sorry that you're going through everything that you are right now... Most importantly... my prayers are with you and your Mom, Linda!

I pray that God also blesses ALL the designers ABUNDENTLY... and MORE than replaces whatever was lost financially... AND THEN SOME!

Cre8tvlyyrsGina said...

Oh Royanna...I'm so sorry to hear about your mother...I will definately be praying for her and you too! I think it's terrible that you have to deal with your store being attacked and then to add to that your mom's health. I soo agree that family comes first! You have my support and prayers!

StitchenTigger said...

Royanna -- While I appreciate more than I can say all your efforts to get Divine Digital back up and running, please spend as much time as you need with your mom and your family. Mom's are very important and remember you are a mom too, so you are very important as well. Do what you have to do for your mom and know all your family are in my thoughts.

Joy said...

Sending love and hugs your way - may God bless your mom and heal her!

SuziQinTX said...

You must be a goddess! I am in amazement every day when I see what you have accomplished and the trials that you have endured. Sending prayers for your momma and good thoughts your way!